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2.0 Based on 22 reviews
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  • Customers like
    • Quality of photos and variety of poses 2
    • Staff 2
    • Time spent with client 2
  • Customers don't like
    • Prices 6
    • Pushy sales people 5
    • Unwilling to work with your buget 4
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I had a terrible experience in Septemr 2016 at the Glamour Shots in Austin, TX (Domain). I was using a groupon. Upon arrival, the reception desk man made us all fill out paperwork required before we could get started. The paperwork was for a credit card from a Sychronicity Bank and asked SSN info etc. NO WAY would I do that, nor needed a credit card. then he proceeded to tell me my Groupon had no value and I needed up buy a different package.... Read more

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Well what can I say? I have had the same problems as many on here. Well first off I did this on groupon about 3 years ago. No where in the rules etc says you have to be a new client. Well needless to say I was told by Tracy at the Sunrise, Fl location that I must purchase a package next time. I told her nope wont happen ever again. The photographer was excellent, makeup artist thought she was the best NOT! So guess what I am never ever going... Read more

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Scottsdale location. I agree with... DO NOT GO THERE!!! I took my granddaughter in for the Fairy photo session. Her hair and makeup were fine, however, the same makeup tools are used for each client. The selection of fairy costumes was VERY limited and mostly consisted of "Frozen" costumes. The process is a long one. They take a ton of pictures, then you wait for them to download for your "presentation." You review pictures and make... Read more

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I went to them on May 8 to get some pictures taken and had a fantastic experience the staff was great made me feel comfortable I had purchased a Groupon coupon and they excepted it and gave me everything that the Groupon entire Fabiano was great and so was the lady who did my make up I gave them 10 out of 10 because it was a great experience and my husband love The pictures and the file that was sent to us to use by dropbox have no idea how... Read more

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Recommendations: If you're provided a groupon gift from a friend for this location, kindly decline. If you're hoping to capture a special moment, look elsewhere. Character: 1 out of 5 Dignity: 1 out of 5 Customer service: 1 out of 5 Affordability: 1 out of 5 Transparency/clarity: 1 out of 5 Character: Promotional material states that day-of specials will be made to accommodate your budgeting needs. Our circumstances leaned toward a digital... Read more

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Scottsdale AZ location - Pushy, rude sales people, rushed service, corporate customer service that won't return phone calls. When I called to complain to store manager she did NOT disclose to me that she was one of the people I was complaining about! Apparently they also don't know the meaning of the word ALL. The package I bought was supposed to include ALL low-res images on a disk. Only got 60 images, they took over 200. When I asked the... Read more

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Back in February of 2016, I had decided to get my picture taken by Glamour Shots in the Rockaway Mall. After the pictures were taken they forcibly try to sell you more of their services than you want. First the prices are outrageous, they try to force you into financing your pictures with their Credit Card. After I signed my life away. The next day I received a call from Glamour Shots stating that the owner of the company really like my... Read more

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Glamor Shots insisted to have an email address prior to even booking an appointment. When customer opted out of providing one (because they would sell it and the customer would receive mass amounts of spam/sales emails) Julie McCarthy indicated she would call the owner and ask if there was a work around. Customer called back and Julie McCarthy indicated that the Glamor Shots on Village on the Green did not want the business. If this was a... Read more

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Although I've done lots of photo shoots, I never did a "Glamour" session, so I thought it would be fun. I purchased a coupon for $24.00, which covered the session fee and one print. Going in, I realized that I would spend more; that's understandable. When I arrived at my appointment, I was greeted and then given a credit application (I didn't ask for one), in case I wanted to finance the pictures - that should tell you something. I was kept... Read more

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I always like to give feedback, sad to say this one is not one of those times. I scheduled an appointment for Thursday, March 10, 2013, I called that morning to make sure everything was a "go". They could not find my name anywhere and the girl who answered the phone was "dazed and confused". I had a deadline to make to get new pictures done for my agent and I also needed them for my marketing business. We scheduled Saturday at 9:00 am, I was... Read more

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