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1.9 Based on 19 reviews
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  • Customers like
    • Quality of photos and variety of poses 2
    • Staff 2
    • Time spent with client 2
  • Customers don't like
    • Pushy sales people 5
    • Prices 5
    • Unwilling to work with your buget 4
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Scottsdale AZ location - Pushy, rude sales people, rushed service, corporate customer service that won't return phone calls. When I called to complain to store manager she did NOT disclose to me that she was one of the people I was complaining about! Apparently they also don't know the meaning of the word ALL. The package I bought was supposed to include ALL low-res images on a disk. Only got 60 images, they took over 200. When I asked the... Read more

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Back in February of 2016, I had decided to get my picture taken by Glamour Shots in the Rockaway Mall. After the pictures were taken they forcibly try to sell you more of their services than you want. First the prices are outrageous, they try to force you into financing your pictures with their Credit Card. After I signed my life away. The next day I received a call from Glamour Shots stating that the owner of the company really like my... Read more

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Glamor Shots insisted to have an email address prior to even booking an appointment. When customer opted out of providing one (because they would sell it and the customer would receive mass amounts of spam/sales emails) Julie McCarthy indicated she would call the owner and ask if there was a work around. Customer called back and Julie McCarthy indicated that the Glamor Shots on Village on the Green did not want the business. If this was a... Read more

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Although I've done lots of photo shoots, I never did a "Glamour" session, so I thought it would be fun. I purchased a coupon for $24.00, which covered the session fee and one print. Going in, I realized that I would spend more; that's understandable. When I arrived at my appointment, I was greeted and then given a credit application (I didn't ask for one), in case I wanted to finance the pictures - that should tell you something. I was kept... Read more

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I always like to give feedback, sad to say this one is not one of those times. I scheduled an appointment for Thursday, March 10, 2013, I called that morning to make sure everything was a "go". They could not find my name anywhere and the girl who answered the phone was "dazed and confused". I had a deadline to make to get new pictures done for my agent and I also needed them for my marketing business. We scheduled Saturday at 9:00 am, I was... Read more

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Very expensive and was asked if I wanted to get pictures financed. Really? These are pictures not a car. Nice photos friendly staff but not worth the money. Add comment

Bought a $25.00 Groupon for my daughter to have a fairy picture taken. When I made the appointment they charged me a $25.00 deposit which was refundable. No big deal right? Except, when we showed up they made us wait an hour and a half past our appointment time then said they wouldn't have time to show us our pictures. We live quite a distance from this studio so getting back was difficult. I tried on multiple occasions to re-schedule our... Read more

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I went to Glamour Shots Freehold Branch & ended up paying more than what my friends paid at there Bridgewater Branch. Even after asking the staff to make me talk to the owner, they were non co-operative.. Never visit freehold office until and unless you have an explicit deal with them or visit some other branch, atleast they wont rip off your pockets. Add comment

I had pictures taken in Grand Rapids MI in 2000. I wanted these so when I am old I could look back on my youth. To my dismay, my picture is actually peeling off and leaving bright white patches on my picture. These were expensive and they are not holding up as good as my family pictures I take with my camera. I called one of your locations and they said they do not keep a backlog of pictures, especially since the Grand Rapids MI store is out... Read more

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I was promised so much more than what I received and after various emails no one will get back to me. My Husband spent a fortune and no one will respond! They promise so much and did not deliver. We paid to retouch photos and they did not whiten teeth or remove the braces as promised. They just lie to get you to spend more than you plan on spending. It seems like they will say anything and then you are shocked when your photos come 6 weeks later... Read more

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